Shipments and returns

Your cheese shipment

Shipping to UK mainland is £4.95 & is FREE when you spend £35 or more. NI & Scottish Highlands costs extra.

Packages are generally dispatched within 2-3 days after receipt of payment and are shipped via Parcelforce, our parcels do need signing for upon delivery. Please contact us for the tracking info. Delivery times are between 7am & 6pm.

Due to the nature of most of our products we do not send out packages on Fridays as this will result in a delay in delivery. However if you require a Saturday delivery this is available to select during checkout & costs £19.99 to UK mainland (not available to NI & Scottish Highlands)

If you are buying a gift you can have the order sent direct to the gift recipient. To do this just create a second address during the checkout process. You can also add a note to the recipient during checkout leave us a message and we will include this in the parcel & we will not forward any invoices etc with the parcel.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Boxes are amply sized and your items are well-protected, all cheese packages are sent with ice packs in with the cheese to help control the temperature of the produce.

Returns

If you receive goods that are damaged or below standard/incorrect please contact us before returning them so we are aware of any issues, we can then advise on the best way to resolve the issue.

Contact us at sales@chucklingcheese.co.uk


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